Terms of Service
Last updated: February 2026
Welcome to Kalio. These Terms of Service ("Terms") govern your access to and use of our AI-powered sales development platform, including our website, APIs, and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
Account Terms
- You must be at least 18 years old to use this Service.
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the security of your account and password.
- You are responsible for all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account.
- One person or legal entity may not maintain more than one free account.
Acceptable Use
You agree not to:
- Use the Services for any illegal purpose or in violation of any laws
- Violate or infringe the rights of others, including privacy and intellectual property rights
- Transmit any malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to any part of the Services
- Interfere with or disrupt the integrity or performance of the Services
- Use the Services to send spam or unsolicited communications
- Reverse engineer, decompile, or disassemble any part of the Services
- Resell, sublicense, or distribute the Services without authorization
Service Terms
Availability
We strive to provide reliable services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Services at any time with reasonable notice.
Support
Support is available according to your subscription plan. We will use reasonable efforts to respond to support requests in a timely manner.
Updates
We may update or modify the Services from time to time. We will notify you of significant changes that affect your use of the Services.
Payment Terms
- Paid plans are billed in advance on a monthly or annual basis.
- All fees are non-refundable unless otherwise stated or required by law.
- We reserve the right to change our pricing with 30 days notice.
- You are responsible for all applicable taxes.
- Failure to pay may result in suspension or termination of your account.
Intellectual Property
The Services and all related content, features, and functionality are owned by Kalio and are protected by intellectual property laws. You may not copy, modify, or distribute any part of the Services without our prior written consent.
You retain ownership of any content you submit through the Services. By submitting content, you grant us a license to use, store, and process that content to provide the Services.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KALIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
Our total liability for any claims arising under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.
Termination
You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Services if you violate these Terms or for any other reason with notice.
Upon termination, your right to use the Services will cease immediately. We may retain certain information as required by law or for legitimate business purposes.
Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at legal@kalio.ai.
See also our Privacy Policy and Cookie Policy.